North Pima News

Phoenix Police issued the following announcement on July 14.

After more than one year of being closed to all walk-in customers, the Phoenix Police Public Records and Services Unit (PRSU) will begin accepting walk-in customers.

Effective Monday, July 19, 2021, lobby business hours will be from 8 am to 4 pm and no longer limited to a certain number of customers at a time for all services at the Public Records and Services Unit. 

The Phoenix Police Department continues to receive regular updates on the COVID-19 health situation and will work with City leadership and the Maricopa County Health Department to make decisions about future changes that impact our officers, support staff and the community we serve.

The following guidelines apply to each program:

Police Public and Traffic Records

• All requestors may submit requests on-line through the portal or in person
• To schedule a phone or in-person appointment for a records request please call 602-262-1885 or send an email to policerecords.appts@phoenix.gov
• Customers who do not have computer access, need technical support with the web-based portal or have been notified records are available for pick up, may call 602-534-1127 or go to 1717 E. Grant St., Ste. 100, Phoenix, AZ 85034.

Vehicle Impounds

• Customers can contact vehicle impound staff with vehicle inquires at 602-495-2096.
• Vehicle Towing Information
• All required release documents must be submitted for review in person in order to obtain a release for a vehicle

(City of Phoenix contracted tow vendors include:)

• All City Towing 480-833-7278
• DV Towing 623-516-4914
• Western Towing 623-882-2999

Alarms

• Customers may contact Alarm staff with false alarm and permit inquires and payments at 602-534-0322.
• All False Alarm hearings will be scheduled and conducted telephonically in conjunction with the City of Phoenix Auditor's Office.
• Alarm information: City Codes and Subscriber application   
• When submitting a new permit application, please email the completed form to alarm.unit@phoenix.gov or mail to P.O. Box 29122, Phoenix, AZ 85038-9122 with your payment of $17.
• Alarm Permit renewals can be paid over the phone or mailed to City of Phoenix Alarm Permit Renewals, P.O. Box 29117, Phoenix, AZ 85038-9117 or paid in person at 1717 E. Grant St., Ste. 100, Phoenix, AZ 85034.
• The False Alarm Prevention Program is now available on-line! To find out if you are eligible to have one false alarm assessment waived by participating in this on-line program, please call 602-534-0322 with your permit # and speak with a member of our team.   

Loud Party

• Customers may contact Loud Party staff with notice and invoice inquires and payments at 602-262-7803.
• All Loud Party hearings will be scheduled and conducted telephonically in conjunction with the City of Phoenix Auditor's Office.
• The City of Phoenix Loud Party Ordinance 

*** Please note. Fingerprinting services are no longer offered at the Public Records and Services Unit. This change is permanent. Several private 3rd party vendors in and around the City of Phoenix conduct this service and can be found through a web search of “Phoenix fingerprinting services."

Original source can be found here.